Frequently Asked Questions

Welcome to our FAQ Page

How-tos

For our aroma diffuser:

  • pour one measuring cup of water into it
  • add 15 or more drops of your favorite oils (rosemary, eucalyptus and more) into the diffuser
  • Plug it in a power outlet.
  • Click the “on” button
  • Select how long you want it to be on for. You can set your aroma diffuser to be on for 1 hour, 3 hours, 6 hours or indefinitely (about 3 days max).
  • Choose your preferred color ambience (either one color or a light display of all colors)

Unsure if you need a diffuser? Here are all the reasons you need an Aroma Diffuser. 

We recommend 15 or more for best results.

Shipping

We do same-day deliveries so you’ll get your aroma diffuser the same day if you order between 7 am and 6 pm.

Delivery is free within Accra and Kumasi. There's a small fee delivering to other cities and yes, we deliver our aroma diffuser and aroma car diffusers and essential oils to every city in Ghana.

We'd love to but for now, we only ship our aroma diffusers and essential oils in Ghana.

Pricing

We accept both cash-on-delivery and MTN mobile money. For people living outside Accra and Kumasi, you need to make payment before we deliver your aroma diffuser and/or essential and fragrance oils.

Yes.

Simply choose the “send to a different network” option on your preferred network’s mobile money screen. Enter our Momo number, 0266374344 with the name, Eric.

It doesn’t matter. We’re committed to delivering our aroma diffusers and oils to you no matter what. You can pay ahead for your product or pay when you receive it.

Returns

Yes. Simply call us and we’ll cancel for free.

Warranty is valid for two weeks. Call us within that time and we’ll either replace your diffuser or refund you, no questions asked.